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Telemedicine Journal and e-Health
A Success Model: Marquette General Health System
To cite this article:
P. Whitten, Inez Adams, Sally Davis.
Telemedicine Journal and e-Health.
March 2003,
9(1): 41-48.
doi:10.1089/153056203763317639.
P. Whitten, PhDDepartment of Communications, Michigan State University, East Lansing, Michigan Inez Adams, MADepartment of Anthropology, Michigan State University, East Lansing, Michigan Sally Davis, MADepartment of Telehealth, Marquette General Health System, Marquette, Michigan The Marquette General Health System (MGHS) initiated its telehealth program in 1995 with eight network sites in Michigan's Upper Peninsula. There are currently almost 30 active sites in this network that provide clinical, educational, and administrative services. In this article, MGHS is assessed against four criteria, namely, integration, evaluation, expansion, and acceptance. Several assessment data collection strategies were employed among patients, providers, administrators, and rural community members. This paper delineates the extent to which the MGHS program meets the definition of success as defined by this four-level model. Data and anecdotal evidence are presented that illustrate that the MGHS program has been successful in its attempt to increase access to medical services for the rural population of the Michigan Upper Peninsula, as well as facilitate medical and health education, and home care services.  This paper was cited by:Addressing telehealth's foremost barrier: Provider as initial gatekeeper Pamela S. Whitten, Michael S. Mackert International Journal of Technology Assessment in Health Care. Nov 2005, Vol. 21, No. 04 CrossRef Technology-enabled knowledge translation: Frameworks to promote research and practice Kendall Ho, Ralph Bloch, Tunde Gondocz, Réjean Laprise, Laure Perrier, David Ryan, Robert Thivierge, Elizabeth Wenghofer Journal of Continuing Education in the Health Professions. Oct 2005, Vol. 24, No. 2: 90-99 CrossRef The Development of a Nonintrusive Home-Based Physiologic Signal Measurement System Jinwoo Seo, Jongmin Choi, Byunghun Choi, Do-Un Jeong, Kwangsuk Park Telemedicine and e-Health. Aug 2005, Vol. 11, No. 4: 487-495 Abstract | Full Text PDF | Reprints & Permissions
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